Holiday Success!!
Dec. 21st, 2010 07:02 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
wwcitizenGot this note from the bookstore in Greenville in response to my email to them about the shipping costs vs. the shipping time. I hedged my bets in contacting the guy and expected nothing more from him. But, this came along!
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Stephen,
I am sorry you were unsatisfied with your experience with us. I have issued a refund of $3.99 for the shipping price on one book.
I ship all my orders via USPS Media Mail. All my book listings show this in checkout: my standard shipping period is from 4 to 14 days. For standard shipping Amazon.com automatically charges a flat rate of $3.99 per book.
Again, my apologies and I hope you have a happy holiday.
DE Books
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YIPPEE!! It does pay to speak out! If not for your own personal vindication, but in the hopes that others do the right thing. Now this guy gets positive feedback.
The guy didn't go to school with me, though. I removed his name "to protect the innocent."
Happy holidays, indeed!
_________________________________________________________________
Stephen,
I am sorry you were unsatisfied with your experience with us. I have issued a refund of $3.99 for the shipping price on one book.
I ship all my orders via USPS Media Mail. All my book listings show this in checkout: my standard shipping period is from 4 to 14 days. For standard shipping Amazon.com automatically charges a flat rate of $3.99 per book.
Again, my apologies and I hope you have a happy holiday.
DE Books
_________________________________________________________________
YIPPEE!! It does pay to speak out! If not for your own personal vindication, but in the hopes that others do the right thing. Now this guy gets positive feedback.
The guy didn't go to school with me, though. I removed his name "to protect the innocent."
Happy holidays, indeed!
